A: We are headquartered out of Houston but we use Amazon in the US and Europe for our product fulfillment.
Q: Why is shipping so expensive to my country?
A: We give our customers the same shipping cost that we pay, and it depends on the weight. We no longer use the most economical service (USPS First Class International) as it does not come with tracking outside the US with a few exceptions (Europe, Australia, and Canada for example). Check Amazon in your country as we carry our products on many international Amazon sites!
Q: How much is shipping?
A: It depends on the weight of the product and your location, but US orders over $50 have free shipping.
Q: How long does it take to arrive?
A: Typically 2-3 days for domestic orders, but depends on shipping speed chosen. International shipping times may vary greatly from the estimate, especially if you choose USPS!
Q; What if I don't like it?
A: We do our best to make sure our products are great but if for any reason you don't like what you've gotten or it's not what you want you can send it back to us within 30 days for a refund.